Customer Service
Tel: (618) 566-5800
Toll Free: (800) 658-4641
Fax: (618) 566-3250
Address:
8319 State Route 4
Mascoutah, IL, 62258
Our toll-free support line is available from 8:00 a.m. to 5:00 p.m. EST, Monday through Friday (excluding holidays). If a call is received outside these hours, it will be routed to a voice mailbox and the call will be returned on the next business day. If the technical support staff is currently helping other customers, your call will be routed to a voice mail box and returned promptly, usually within an hour after leaving your message.
Technical Support staff has in-depth knowledge of our product solutions and can assist you with your installations.