Legrand/Pass & Seymour Wins IMARK Service and Support Award
SYRACUSE, N.Y. (Dec. 22, 2009) — Legrand/Pass & Seymour, a leading provider of electrical wiring devices and home systems, received the IMARK Excellence in Service and Support Award at the IMARK Group’s annual awards banquet.
IMARK, a marketing group of more than 170 independently owned electrical distributors throughout the United States, recognizes manufacturers that excel in servicing its member companies. Legrand/Pass & Seymour earned the recognition over several noteworthy competitors and was also named a finalist for Supplier of the Year.
Awards were granted based on evaluations from member electors, who considered the following criteria when
selecting top-performing suppliers for this category:
Offers terms and conditions conducive to profitable operations
Provides superior order fill rate levels
Provides quick and effective support in establishing/maintaining EDI transaction sets
Provides bar codes on products
Consistently provides accurate shipments and invoices
Offers online order placement and tracking capability
Provides superior customer service and conflict resolution as needed
“This award reflects how the entire Legrand/Pass & Seymour team commits itself to providing service and support that meets and exceeds customer expectations, and it complements our company philosophy,” said Pat Davin, vice president and general manager at Legrand/Pass & Seymour. “The whole Legrand family is designed to be better, from developing innovative, intelligent products to providing outstanding customer support. We’re honored to receive this distinction.”
Legrand/Pass & Seymour is a leading provider of electrical wiring devices, accessories and home systems in North America. For more information, call 1-800-776-4035 or visit
About The Legrand Group
Legrand is the global leader in products and systems for electrical installations and information networks where people live and work. Employing over 30,000 people worldwide, Legrand reported net sales exceeding $5.8 billion in 2008. The company holds over 5,000 active patents, with nearly 170,000 catalog items divided into 95 product families. Legrand has a strong presence in the North American market, with a portfolio of products that includes Cablofil, On-Q, Ortronics, Pass & Seymour, Vantage, Watt Stopper and Wiremold. The company is actively expanding its market divisions that include Electrical Wiring Systems, Home Systems, Lighting Controls and Commercial Datacom. Committed to providing a steady flow of innovative new products with high added value, Legrand invests 4-5% of sales in R&D. Its comprehensive offering of solutions for use in commercial, industrial and residential markets makes it a benchmark for suppliers worldwide. Innovation for a steady flow of new products with high added value is a prime vector for growth. Legrand is listed on Euronext Paris and is a component stock of indexes including the SBF120, FTSE4Good and MSCI World (ISIN code FR0010307819).