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New Contractor Certification


Ortronics


Certification

Certification by Legrand addresses critical design and installation practices.  The training and educational curriculum is designed to ensure a robust network infrastructure is installed and verified.

  • A select group of contractors are trained and certified throughout North America and across the globe, providing a network of qualified voice, data and infrastructure management installation companies who all guarantee their workmanship.
  • The best consultants, architects and design engineers are supported through training and specification support programs on current and emerging standards and technology. 

Certified Contractor Program

Knowledgeable, experienced and well-trained contractors ensure a better return on investment for the end customer's network investment.  Contractor certification is an important component of successful installations that is often overlooked.  Legrand has developed comprehensive certification programs that provide project design and installation services assurance.

An extensive network by qualified Legrand Certified Contractors is available globally.  Three distinct tier levels have been created to provide support for each project's unique requirements.  The top tier, Certified Installer Plus-Enterprise Solutions Partners (CIP-ESP), requires contractors to demonstrate the following capabilities:

  • Support multi-site, certified installation coverage
  • RCDD on staff to ensure standard based solutions
  • Certified and trained technicians for high quality installation
  • Ability to provide value-added solutions
  • Works closely with distributors of choice for seamless logistical support
  • Offers enhanced warranty assurance

A diverse range of expertise exists between contractors in each tier.  The performance and logistical expectations for global, regional or local deployment will help Legrand recommend the best contractor tier and warranty coverage for your project.

  • At least 1 Project Manager attends a 2-day management certification course
  • 30% of technicians successfully complete a 1-day hands on copper, fiber and Layer Zero installation course and a 7-module eCertification course on relevant standards, installation, testing and maintenance 

Interested in Certification: Download the Contractor Certification Application

Basic Product Warranty

  • Guarantees product repair or replacement for limited lifetime from the time of purchase, excluding labor costs
  • Basic warranty issues to the end user on Ortronics® connectivity products, racks, cable management and fiber optic products when purchases from an authorized distributor 

Extended Product Warranty

  • Guarantees product repair or replacement including labor costs
  •  Issue when Legrand certified contractor installs connectivity with approved manufacturer's cable

  • All requirements of the Legrand certification and warranty program must be met, which includes registering the project for warranty

Application Assurance Warranty

  • Guarantees product repair or replacement including labor costs
  • Applications assurance guarantees the performance of applications for the specified cabling category in accordance with the current TIA-568 version

  • Issued when a Legrand Certified Contractor installs Ortronics connectivity with an approved manufacturer's cable

  • All requirements of the Legrand certification and warranty program must be met, which includes using only Ortronics patch cords

  • The project must be registered for warranty and test data must be submitted to Legrand

nCompass™ Warranties

Legrand also offers the best warranty in the industry, the nCompass Limited Lifetime Warranty with Superior Essex®.  To qualify for an nCompass warranty, the structured cabling solution must be comprised of Ortronics connectivity and the corresponding Superior Essex cable.  The complete range of nCompass structured cabling systems are defined on data sheets created for each solution.  These data sheets are available at nCompass-systems.com.

When you rely on the performance of your network, it is important that you have a system you can depend on.  nCompass systems are backed by extended warranty programs with performance guarantees that are unmatched in the industry, giving you the assurance and peace of mind that your network will conform to specifications and operate with maximum uptime.

The nCompass Limited Lifetime Warranty guarantees product repair or replacement from the time of purchase including labor costs.  Performance is guaranteed above the standards and is stated on the specific solutions data sheet.  This warranty is issued when an Ortronics Certified Contractor (CIP-ESP/CIP) installs approved Superior Essex cable and Ortronics connectivity including Clarity® patch cords by Legrand.

In addition to the Limited Lifetime Warranty, the nCompass 254-year Standard Compliant Warranty provides enhanced warranty assurance when system performance guarantee above the standards is not significant design requirement.  The warranty may be issued when a Certified Contractor (CIP-ESP/CIP) installs approved Superior Essex cables and Ortronics connectivity including patch cords, as listed on the specific solutions data sheet.