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Discontinued - radiant® Smart Switch with WiFi, Nickel CC

Smart Switch, Wi-Fi is rated 4.1 out of 5 by 64.
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$48.12 USD

Take comfort in the convenience of controlling your lights from any smart device, from anywhere. The Smart Switch, Wi-Fi enables you to control your lights, and even set scenes and schedules, from any smart device. Or, just ask Alexa or Google to turn the lights on for you. Combining classic design and advanced functionality with simple connection among existing smart home solutions using your home’s wireless network, Smart Lighting from the radiant® Collection sets the exact lighting you want – when and where you need it.
Color Nickel
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Features

  • Control lights from smart phones and tablets with the Smart Lights app. Even schedule lights to turn on/off automatically, create groups or set scenes.
  • Works with a home's existing secure Wi-Fi network (WPA2). Also includes out-of-the-box connectivity with other smart devices through OCF certification.
  • Installs easily in place of an existing switch or dimmer, neutral wire required. Operates in single-pole or 3-way applications (with use of any 3-way switch).
  • Just ask Amazon Alexa or Google Assistant to turn on the lights.
  • Know your home is secure, even when you're away.
  • Set the exact lighting level you need.
  • Locator light illuminates when switch is off, emitting a soft glow to help you find it in the dark.
  • More color options available to fit any style.
  • Screwless Wall Plate included. Coordinate with other designer switches and outlets available from the radiant® Collection for a cohesive, sophisticated look.

Specifications

General Info
Product Line Pass & Seymour
Color Nickel
Country Of Origin China
Features Smart Lighting, Wireless
Switch Type Paddle
Number of Switches 1
Works With Amazon Alexa, Apple Home Kit, Google Assistant
Warranty Type Limited Lifetime Warranty
Listing Agencies / 3rd Party Agencies
cULus Listed  Yes
Technical Information
Number of Gangs 1
Amperage 15 A
Bulb Compatibility Halogen, Incandescent, LED
Number of Poles 3-Way, Multi-Location, Single Pole
Mounting Type Box
Voltage 120.0 V

Reviews

Rated 2 out of 5 by from Terrible app and unreliable As other reviewer stated, these are nice looking, but they most of the time it doesn't work with Alexa, due to issues with Legrand app. I have multiple smart switches with other brands and they work fine. Called support, they have you reset at breaker. It resolves temporarily, then will disconnect again. I dont bother calling anymore.
Date published: 2020-06-11
Rated 1 out of 5 by from The switch is great if you don't use the wifi app! the wifi app associated with this switch is TERRIBLE! It works 1 out of 10 times and then out of the next 10 time it will not work the first 9 times. I down loaded the app and uninstalled it 5 times before giving up! I got the front porch lights to work one of the times but it did not get past finding the wifi connection for the slider door lights which never got recognized. At this time the switch itself works turns the lights on and off. The app does not work.
Date published: 2023-11-27
Rated 2 out of 5 by from Dropping off wifi We had a number of these installed during remodel of entire home over a dozen total. Everything worked great for a couple months and then one dropped off became dim in the app and could not be controlled. Had to delete and re add to the wifi. 2 months later 3 more had dropped and required adding. Each time this means pulling off wall plates to scan the qr code. Today my wife says a bedroom the front porch lights and morning can no longer be controlled by the app Google home or our smart assistant. Getting tired of having to delete and re-add switches for no apparent dinner
Date published: 2023-04-21
Rated 1 out of 5 by from Great Switch, Terrible WIFI I love the switch design and matches others in my house. I need WIFI control which is not earthbreaking technology. But this doesn't set up well, scenes aren't reliable and it just disconnects from wifi erratically. Why would Legrand engineers get away with such inconsistent network/software design. I called tech support after first problem and got help. After it happened again to call, I can't get through to tech support.
Date published: 2019-12-20
Rated 1 out of 5 by from Needs a lot of work This switch is almost impossible to set up. It took hours to get it to pair with my wifi. It also disconnects itself constantly causing you to have to reset the device, rescan the code and repair! What a nightmare! The scanning of the qr code to scan is quite odd, what if you lose it? Overall a great concept but these do not work well at all.
Date published: 2018-10-22
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Questions & Answers

In the Legrand Smart Lights App, what are "Groups" used for? I can put multiple smart switches into a group, but I still can't use the group in a scene. Nor can I turn the whole group on or off together. What good are groups?

Asked by: tkb65
Groups are used to control multiple switches at the same time. For example, I have 2 switches that control lights in my Garage. When I want to turn on the lights, I want to turn them both on at the same time. Solution, I set up a group for both lights, and I can simply turn them on or off quickly with 1 press in the app. Scenes are for setting up timed events that your lights turn on/off automatically per a schedule that you set up.
Answered by: Legrand Technical Support
Date published: 2023-06-22

Connected all my devices and the led is still blinking amber. This is becoming very trouble some with this product. Very poor software and customer service. Can't even email someone directly

Asked by: bdmike99
I had this happen to 2 of my switches (1 already installed and was working and the second was a brand new one out to the box). I tried a few times throughout the week to reset , with no results. Tried it again and reset my google nest and shut the power off to the switches and once I returned the power to them, they were able to sync up.
Answered by: Mike Chapdelaine
Date published: 2022-09-08

When light switch is on, the LED blinks white at a high frequency (not to be confused with the slow blink for an update). Is this normal?

Asked by: JeepGuy481
Please contact our Technical Support team and they can troubleshoot and resolve this issue for you. Radiant products 1.844.957-3783 Mon - Fri: 8am - 6pm EST (excluding holidays) Email Us - tech.support@legrand.us
Answered by: Legrand Technical Support
Date published: 2022-09-07

Hi, I 've had two switches installed recently. Both of them grouped together under the same scene. Both turn on when they should, but one doesn't turn off when they should. Any ideas?

Asked by: bdmike99
I completed all suggestions and still have issues. The only difference is now the other switch doesn't turn off at the correct time versus the other one does. The resyncing works for 1-2 days, then back to not working. I shouldn't have to keep resyncing my lights. Probably return these and try a different brand.
Answered by: bdmike99
Date published: 2022-08-26

Why there is no black, graphite and dark bronze colors? Can I buy a non-smart switch and replace the face panel on the smart one? 

Asked by: Alexander
The Smartlights dimmer is currently only available in Light Almond, Nickel, and White. The color change kits will not work with them at this time. There has been some discussion for adding the interchangeable color facekits for this line, but it will take some time if it's approved.
Answered by: Legrand Technical Support
Date published: 2022-08-02

I cannot get the light to connect to the wifi on the app. my wifi network will not show up as an option it only gives me a "legrand" network option which does not exist in my home. I tried flipping the breaker to the light switch and it still will notwork

Asked by: McKenna
I would suggest reaching our to the Radiant Support team for assistance with onboarding your switch: Radiant products 1.844.957-3783 Mon - Fri: 8am - 6pm EST (excluding holidays) Email Us - tech.support@legrand.us
Answered by: Legrand Technical Support
Date published: 2022-05-03

Can this be used as a master switch to control model HKRL20WH

Asked by: Omylvu
No, the HKRL series switches are discontinued. The only master that works with an HKRL20 is the HKRL10.
Answered by: Wiremold Tech Support
Date published: 2022-04-21

I bought a house with one of your light switches and I don't have the scan code to make it work. It is a model WWRL10, Is there any way I can use this device?

Asked by: Anonymous
The Smartlight devices all come with two QR codes so you will find the second one on the mounting strap if you remove the wallplate. Radiant products 1.844.957-3783 opt 1, then 2 Mon - Fri: 8am - 6pm EST (excluding holidays) Email Us - tech.support@legrand.us
Answered by: Legrand Technical Support
Date published: 2022-02-15

Are schedules stored on the devices, or in the app? does the system need internet? If on the device, is it non-volatile memory so that power loss will not require resetting?

Asked by: ncompass
Hello Ncompass, The Smart Light devices store scenes via the Cloud. If a power loss was to occur, your device would reconnect to your local networking equipment and sync with your Cloud settings. Please feel free to give us a call if you need further assistance. legrand Contact information: Phone #: 844-957-3783 - Option 1, followed by option 2 for Technical Support. Monday - Friday | 8:00am - 6:00pm Eastern Standard Time (excluding holidays)
Answered by: Justin
Date published: 2022-01-31

Are there any plans to offer the smart switches in dark bronze to match the rest of the product line?

Asked by: Adam
There has been some discussion for adding the interchangeable color facekits for this line, but it will take some time if it's approved.
Answered by: Legrand Technical Support
Date published: 2022-01-04

How can I tell if the switch is on or off using Smart Lights? Which icon indicates it is off? There is not directory of icons anywhere.

Asked by: Thomas
The ON icon is solid white and the OFF icon is the white outline....see attached image
Answered by: Legrand Technical Support
Date published: 2021-11-22

Can the switch paddle be swapped for another color? Or does this come in black somehow?

Asked by: Steel Rain
The Radiant SmartLight switch(WWRL10) is only available in 3 color options, Light Almond, Nickel, and White.
Answered by: Legrand Technical Support
Date published: 2022-08-02

How do I turn off the Cloud function on the HKRL10?

Asked by: howbacha
We're not sure whether you're trying to remove the switch from HomeKit or from Google Home/Alexa. Please email technical.support-hs@legrand.us so we can further explore your request.
Answered by: Wiremold Tech Support
Date published: 2021-10-11

Can I install the Caseta smart switch to control 2 different lights using the one power feed? Like a 3 way switch could have power on the colored screw and the output would be switched between the traveler screws (not a 3 way in a room setup)?

Asked by: CG21
Caseta is a brand of Lutron. Please reach out to their support for assistance with that product.
Answered by: Wiremold Tech Support
Date published: 2021-08-03

i have a 4-way switch with my 2 3-way switches and want to use wwrL10whccv2.can i do it?

Asked by: sparky
Yes, the WWRL10WHCCV2 would replace one of your 3way switches and the wiring diagram is attached below.
Answered by: Legrand Technical Support
Date published: 2021-10-27

will this work for 220v

Asked by: Aden
This switch is rated for 120VAC
Answered by: Wiremold Tech Support
Date published: 2021-06-28

I have three Legrand Radiant collection wi-fi Smart switches. The app installed two of the switches that control different light switch circuits. It would not advance to install another switch. Does anyone have an idea of why that is happening?

Asked by: Bapa
You need to hit the (+) at the top right of the app to add another device. If you do not see the + sign, close the app and reopen.
Answered by: Legrand Technical Support
Date published: 2021-06-08

Is it possible to run a radiant smart switch on a gas fireplace for the switch to turn on the gas??  Looks like it is a low voltage wires coming from the fireplace,.  

Asked by: M Rambo
Hello, This smart switch is 125V which is not typically advised for a gas fireplace. I would suggest contacting the fireplace manufacture for a compatible switch.
Answered by: Wiremold Tech Support
Date published: 2021-04-19

Will this work in a 3 way, if the non smart switch is a radiant dimmer switch? The smart switch being a non dimmer.

Asked by: AG246
The WWRL10WHCCV2 will only work with a standard 3way switch(non dimmer) to complete a 3way application. You can use the Smart dimmer(WWRL50WHCCV2) and a HMRW(remote dimmer) if you want to dim and have Wi-Fi capability in a 3way setup.
Answered by: Legrand Technical Support
Date published: 2021-03-08

Does the WWRL10 allow for dimming via the app?

Asked by: etcetera
Hello, I would be happy to help with this question. The WWRL10 is just a switch it will not dim lights (even in the app) I would suggest the WWRL50 it's still a smart light and it has the dimming feature.  Thank you,
Answered by: Wiremold Tech Support
Date published: 2021-03-05

Trying to setup 3 radiant Smart Switches. The switch cannot find the wifi that it is trying to connect with. My phone doesn't show it either.

Asked by: Steve650
Try resetting the switch, then power cycle it and make sure you are using the Legrand Smartlights app. If that doesn't work, contact Radiant Technical Support for further assistance: Radiant products 1.800.223-4162 opt 3 Mon - Fri: 8am - 6pm EST (excluding holidays) Email Us - tech.support@legrand.us
Answered by: Legrand Technical Support
Date published: 2021-01-20

Had switch installed to be 3-way with a Legrand Radiant Wifi dimmer switch but it will turn on dimmer but then it turns off immediately. Then when try again, neither switch responds. Is this not compatible w/ Radiant wifi dimmer switch?

Asked by: bmansmom
make sure the led is dimmable if it is led. some are and some are not. 99% of the time it is an led power supply issue inside the bulb.
Answered by: Anonymous
Date published: 2021-01-21

Is it possible to turn off the location light on the switch? It is too bright for me at night and lights up the entire entrance in my bedroom.

Asked by: bmansmom
black electrical tape or solid white electrical tape to match the white. use a super small hole punch to punch out a dot. place over the led to black it out. you can also use clear colored tape to change the color as well!
Answered by: Anonymous
Date published: 2021-01-21

Can the firmware/software be updated on these switches? I have several of them and they are running different software and firmware versions. Some of the older software switches seem to have issues. I cannot find an update process or firmware.

Asked by: Bill351
The switch software should update automatically. You can try doing a reset on it and when reinstalled, it will force it to update. Radiant products 1.800.223-4162 opt 3 Mon - Fri: 8am - 6pm EST (excluding holidays) Email Us - tech.support@legrand.us
Answered by: Legrand Technical Support
Date published: 2021-06-22

I recently purchased 4 of the WWRL10NICCV2 light switches. When installing one, the white LED stays on whether the switch is on or off. When using the app on my phone, the switch will only change states when cycling to the on state.

Asked by: Gary
I would try resetting the device to see if that correct the LED issue. If it doesn't, contact Technical Support for assistance: Radiant products 1 877 833-3303 Mon - Fri: 8am - 6pm EST (excluding holidays) Email Us - tech.support@legrand.us
Answered by: Legrand Technical Support
Date published: 2020-11-17

My switch has been working fine, but suddenly both the Smart Lights App and Alexa think that the switch is on when it is off and off when it is on. Is there a way to toggle this back without resetting it?

Asked by: The True BK
Seeing that your switch is not working correctly through the APP, we suggest that you please contact technical support for further resolution. Radiant products 1.800.223-4162 opt 3 Mon - Fri: 8am - 6pm EST (excluding holidays) Email Us - tech.support@legrand.us
Answered by: Legrand Technical Support
Date published: 2020-08-24

For a simple 3-way installation, would I use two of these switches (WWRL10WHCCV2)?  I plan to group with additional fixtures, so that’s why I think I will need two of these.

Asked by: RonL
For a 3way, the WWRL10WHCCV2 is used with a standard 3way switch in the other location.
Answered by: Legrand Technical Support
Date published: 2020-07-17

Switch won’t connect to intenet

Asked by: Brent
Try resetting the switch(hold bottom of switch for 10 seconds) and cycling the power to it, then try adding to the Smartlights app. If you are still having an issue, contact us for troubleshooting. Radiant products 1.800.223-4162 opt 3 Mon - Fri: 8am - 8pm EST (excluding holidays) Email Us - tech.support@legrand.us
Answered by: Legrand Technical Support
Date published: 2020-06-24

I have two switches; one turns on and off from set timer while the other only turns off on timer.  How do I fix the one that isn’t turning on by it self (timer)?

Asked by: Brigid
I would check that your ON scene for that switch is set correctly. Make sure that the switch icon is in the ON position for that scene or it will not activate the switch.. Radiant products 1.800.223-4162 opt 3 Mon - Fri: 8am - 8pm EST (excluding holidays) Email Us - tech.support@legrand.us
Answered by: Legrand Technical Support
Date published: 2020-11-02

Second followup: The switch still cannot be added. I've tried resetting it over a dozen times with no success. So what do I do?

Asked by: coryw
If your device will not reset, try turning off the circuit breaker to the switch and try again. If you are still having issues, please contact Technical Support for assistance. Radiant products 1.800.223-4162 opt 3 Mon - Fri: 8am - 8pm EST (excluding holidays) Email Us - tech.support@legrand.us
Answered by: Legrand Technical Support
Date published: 2020-04-30
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