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Legrand Customer and Technical Support

Browse our frequently asked questions, submit a Customer Support form, or reach out to a Customer Support representative to get answers to your questions today. 

Customer and Technical Support Information

 
Brand Customer & Sales Support Technical Support Other Info
adorne collection Phone: 844-957-3783 | 844-95-SERVE
Fax: 800-223-4196
Mon-Fri: 8am - 6pm EST (excluding holidays)
Email Us: legrand.cs@legrand.us
Phone: 844-957-3783 | 844-95-SERVE
Mon-Fri: 8am - 6pm EST (excluding holidays)
Email Us: tech.support@legrand.us
Limited Lifetime Warranty for Wiring Devices

Limited Two-Year Warranty for Wireless Systems for the Home

Limited Five-Year Warranty for LED Lighting
Cablofil Phone: 844-957-3783 | 844-95-SERVE
Fax: 800-223-4196
Mon-Friday: 8am - 6pm EST (Excluding holidays)
Email Us: US-MAS-SharedMail-Cablofil-Pricing@Legrand.us 
Phone: 844-957-3783 | 844-95-SERVE
Mon - Fri: 8am - 5pm EST (excluding holidays)
Email Us: technical.support-cab@legrand.us
Submit quotes and BOM questions here
Electrorack Phone: 1-714-776-5420
Fax: 860.232.2062
Mon - Fri: 8am - 5pm EST (excluding holidays)
Phone: 1-714-776-5420
Mon - Fri: 8am - 5pm EST (excluding holidays)
Encelium

Email Us: enceliumcustomerservice@legrand.com

Email Us: enceliumsupport@legrand.com

Legrand AVPhone: 1-866-977-3901
Mon - Fri: 8:30am - 6:30pm EST 
Legrand AV Tech Support

AV brands include: Chief, Da-Lite, Luxul, Middle Atlantic, Sanus, and Vaddio

Legrand Canada Phone: 844-977-3783 | 844-97-SERVE
Fax: 1-905-760-1733
Mon- Fri: 8am – 5pm EST (excluding holidays)
Email Us: support@legrand.ca
Phone: 844-977-3783 | 844-97-SERVE
Fax: 1-905-760-1733
Mon- Fri: 8am – 5pm EST (excluding holidays)
Email Us: support@legrand.ca
Canada address: 
9024 Keele Street,
Vaughan, Ontario L4K 2N2

Email us: 
Orders    
General Support    
Quotation Requests
Legrand.us Online Phone: 1-877-295-3472, Option 1
Mon - Fri: 8am - 6pm EST
(excluding holidays)
Phone: 1-877-295-3472, Option 1
Mon - Fri: 8am - 6pm EST
(excluding holidays)
FAQs
NetatmoPhone: 1-877-295-3472, Option 1
Mon - Fri: 8am - 6pm EST
(excluding holidays)
Phone: 1-800-223-4185
Mon - Fri: 8am - 6pm EST
Email Us: tech.support@legrand.us
Security Products
Air Quality Products
Nuvo Phone: 844-957-3783 | 844-95-SERVE
Mon - Fri: 8am - 6pm EST (excluding holidays)
Email Us: customer.support@legrand.us 
Phone: 1-800-223-4162, Option 3
Mon - Fri: 8am - 5pm EST (excluding holidays)
Email Us: technicalsupport@nuvotechnologies.com 
Warranty for Player Portfolio

Warranty for Non-Player Portfolio

Warranty for Architectural Speakers

End-User License Agreement
On-Q Phone: 844-957-3783 | 844-95-SERVE
Fax: 800-223-4196
Mon - Fri: 8am - 6pm EST (excluding holidays)
Email Us: customer.support@legrand.us
Phone: 1-800-223-4162, Option 3
Mon - Fri: 8am - 5pm EST (excluding holidays)
Email Us: technical.support-hs@legrand.us 
1 Year Limited Extended Warranty

25 Year Limited Warranty - Network Cabling

Limited Lifetime Warranty - Legrand Home Products
Ortronics Phone: 1-800-934-5432
Fax: 860-405-2974/2992
Mon - Fri: 8am - 5pm EST (excluding holidays)
Email Us: customerservice.dat@legrand.us
Phone: 1-800-934-5432, Option 3
Mon - Fri: 8am - 5pm EST (excluding holidays)
Email Us: Techsupport.ortronics@legrand.us
Warranty Brochure - Global Datacom

Warranty Summary

Detailed Warranty Statements
Pass & Seymour Phone: 844-957-3783 | 844-95-SERVE
Fax: 800-223-4196
Mon - Fri: 8am - 6pm EST (excluding holidays)
Email Us: customer.support@legrand.us
Phone: 844-957-3783 | 844-95-SERVE
Mon - Fri: 8am - 6pm EST (excluding holidays)
Email Us: tech.support@legrand.us
Limited One Year Product Warranty
Quiktron Phone: 1-800-361-0471
Fax: 860-326-0658 or 641-932-3509
Mon - Thu: 8am - 6pm CST
Friday: 8am - 5pm CST
(excluding holidays)
Email Us: us-alb-group-sales-albia@legrand.us
Phone: 1-800-361-0471
Mon - Thu: 8am - 6pm CST
Friday: 8am - 5pm CST
(excluding holidays)
radiant collection Phone: 844-957-3783 | 844-95-SERVE
Mon - Fri: 8am - 6pm EST (excluding holidays)
Email Us: customer.support@legrand.us
Phone: 844-957-3783 | 844-95-SERVE
Mon - Fri: 8am - 6pm EST (excluding holidays)
Email Us: tech.support@legrand.us
Residential Shading SystemsPhone: 1-800-555-9891 - Option 2 then Option 2
Mon – Fri: 8am – 6pm CST (excluding holidays)
Email Us: shadingcsr@legrand.com
Phone: 1-800-555-9891 - Option 2 then Option 3
Mon – Fri: 8am – 6pm CST (excluding holidays)
Email Us: shadingtech@legrand.com
Commercial Shading SystemsPhone: 1-833-456-4291- (toll free)
Mon – Fri: 8am – 6pm CST (excluding holidays)
Email Us: shading.cs@legrand.com
Phone:  1-800-879-8585 Option 3 then Option 2
Smart Lighting Phone: 877-833-3303
Mon - Fri: 8am - 6pm EST (excluding holidays)
Email Us: smartlights@legrand.us
Phone: 877-833-3303
Mon - Fri: 8am - 6pm EST (excluding holidays)
Email Us: smartlights@legrand.us
adorne Warranty

Netatmo FAQ
 
Vantage Phone: 1-800-555-9891 - Option 1 then Option 2
Mon – Fri: 8am – 6pm CST (excluding holidays)
Email Us: vantagecsr@legrand.com
Phone: 1-800-555-9891 - Option 1 then Option 3
Mon – Fri: 8am – 6pm CST (excluding holidays)
Email Us: vantagetech@legrand.com
Wattstopper Phone: 1-800-879-8585, Option 1
Mon - Fri: 7am - 7pm CST (excluding holidays)
Phone: 1-800-879-8585, Option 3
Mon - Fri: 7am - 7pm CST (excluding holidays)
Startup Request

Lighting Control Services Training Request

Ordering Terms & Conditions

RMA Tech Support

Brand Portal - Wattstopper

Wattstopper Knowledgebase

Service Center
Wiremold Phone: 844-957-3783 | 844-95-SERVE
Fax: 860-232-2062
Mon - Fri: 8am - 6pm EST (excluding holidays)
Email Us: customer.support-wm@legrand.us
Phone: 844-957-3783 | 844-95-SERVE
Mon - Fri: 8am - 6pm EST (excluding holidays)
Email Us: technical.support@legrand.us