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Firmware Downloads and Documentation
| Firmware and Release Notes | Date Available |
|---|---|
| Release Notes | October 21, 2026 |
| Documentation | Date Available |
|---|---|
| Busbar Quick Setup Guide | October 21, 2026 |
| OCP Power Cord Kit Quick Setup Guide | October 21, 2026 |
| AMS Quick Setup Guide | October 21, 2026 |
| User Guide (1U) | October 21, 2026 |
| User Guide (2U) | October 21, 2026 |
| Online Help | October 21, 2026 |
| SNMP | Date Available |
|---|---|
| Xerus MIB User Guide | October 21, 2026 |
| PDU2 MIB | October 21, 2026 |
| Asset Management MIB | October 21, 2026 |
| Tools and Driver | Date Available |
|---|---|
| Spreadsheet for firmware update and configuration mass deployment | October 21, 2026 |
| Windows driver for USB serial console | October 21, 2026 |
| PDU Recovery Tool | October 21, 2026 |
| JSON-RPC Bindings | Data Available |
|---|---|
| PDU JSON-RPC Change History | October 21, 2026 |
| PDU JSON-RPC SDK | October 21, 2026 |
| PDU JSON-RPC Online Help | October 21, 2026 |
| PDU JSON-RPC PyPI Homepage | October 21, 2026 |
| Additional Documentation | Date Available |
|---|---|
| PDU Modbus Register Layout | October 21, 2026 |
| PDU Redfish Documentation | October 21, 2026 |
Contact Support
Need more help with your Legrand OCP Power System? Contact our support team by phone, email, or submit a support ticket, and we’ll get you up and running in no time.
| Country | Hours | Phone | |
|---|---|---|---|
| US, Canada, Latin America | Available from 8 a.m. to 8 p.m. local time from Monday through Friday | (800) 724-8090 or (732) 764-8886 | tech@raritan.com |
| Europe | Available from 9:00 a.m. to 5 p.m. local time from Monday through Friday | +31-10-2844047 | tech.europe@raritan.com |
| United Kingdom | Available from 9:00 a.m. to 5 p.m. local time from Monday through Friday | +44 207 090 1391 | tech.europe@raritan.com |
| Taiwan | Available from 9 a.m. to 6 p.m. local time from Monday through Friday | +886-2-8919-1333 | support.apac@raritan.com |
| Asia Pacific & India | |||
| Liaison Office | Available from 9 a.m. to 6 p.m. local time from Monday through Friday | +91.124.4107881 | support.india@raritan.com |
| China | Available from 9 a.m. to 6 p.m. local time from Monday through Friday | +86-10-58257888 | support.apac@raritan.com |
| Japan | Available from 9:30 a.m. to 5:30 p.m. local time from Monday through Friday | support.japan@raritan.com | |
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