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Important End of Support Update: RFLC devices/adorne® Wi-Fi Ready Lighting devices

Software and support for RFLC devices/adorne® Wi-Fi Ready Lighting devices will officially end January 25, 2027. 

We will officially end software and cloud support for this system and associated devices.  

 
What does this mean for you? 

  • No more security updates: As of January 25, 2027, devices will no longer receive security updates or patches.  
  • Feature limitations: Some functionality such as Remote Control (outside the home) and Voice Control (via 3rd party voice assistants like Google & Alexa) will no longer be available and we can no longer guarantee performance or fix bugs.  
  • Manual control will not be affected: Manual control of lights from the switch or dimmer on the wall will be unaffected. The device will continue to function as a traditional, standard manual switch or dimmer.  

Your Next Steps:  

To ensure your home network remains secure and you don't lose key functionality, we’d like to help you upgrade. 

Please contact us at 800-223-4185, or via email - Tech.Support@legrand.us to learn about our newest generation of devices and claim your exclusive 30% loyalty discount. 

Frequently Asked Questions

adorne® and radiant® RFLC/Wi-Fi Ready solutions


A.    What products are impacted?

All products within the adorne® Wi-Fi Ready and radiant® RF Lighting Control solutions are impacted, however, security updates & cloud connectivity apply only to the hub (LC7001). View the full list of impacted products here (the “Impacted Products”).

B.    When will Legrand’s support for the Impacted Products end?

Legrand will stop providing cloud connectivity, application management, and digital security patches for the Impacted Products on January 25, 2027 (the “EOS Date”).

C.    Regulatory Disclosures

       1. Multi-State Consumer Disclosure

The Impacted Products will reach their digital End of Support on January 25, 2027. On this date, Legrand will stop providing cloud connectivity, application management, and digital security patches for these products. ALL CONTINUED USE OF THE IMPACTED PRODUCTS’ UNPATCHED WIRELESS FEATURES AFTER THE EOS DATE IS AT THE CONSUMER’S SOLE RISK.

       2. For Residents of California and Oregon

The Impacted Products comply with California Civil Code § 1798.91.04 and Oregon Revised Statutes § 646A.813 regarding security features for connected devices at the time of manufacture. ALL CONTINUED USE OF THE IMPACTED PRODUCTS’ UNPATCHED WIRELESS FEATURES AFTER THE EOS DATE IS AT THE CONSUMER’S SOLE RISK.

      3. For Residents of Comprehensive Privacy States (including VA, CO, CT, UT, TX, FL, NJ, IN, KY, RI, and others)

Impacted Products will stop transmitting data once cloud support ends on the EOS Date. In accordance with state omnibus consumer data privacy laws, historical usage data associated with the Impacted Products will be securely purged from our cloud servers according to our standard data retention policies and Privacy Policy.
 

 D.    End-of-Support FAQs

     1.  Why is Legrand ending support for the Impacted Products?

A traditional, manual light switch or dimmer may last for decades. However, a smart light switch or dimmer is different: its connected features rely on a complex system of apps, cloud servers, and third-party integrations that can change and evolve quickly.
While manufacturers strive to provide a reasonable and robust lifecycle for connected products, technology eventually reaches a point where legacy hardware can no longer support modern security standards. Sunsetting older products allows us to focus our resources on making smart products that incorporate the latest technology.

    2.  Does the end of software support create a fire or electrical shock hazard?

NEW: No. The physical hardware remains unchanged and complied with all Consumer Product Safety Commission (CPSC) and Underwriters Laboratories (UL) safety standards at the time of manufacture.

   3.  What can happen if someone accesses my unpatched device?

NEW: Accessing the LC7001 would require access to your home’s network. Keeping your router updated and using a strong, secure Wi-Fi password can help protect your network.

   4.  Can I keep using the device(s)?
That’s up to you! Impacted Products will continue to function as traditional, manually operated wall switches and dimmers. The following connected features will be lost on the EOS date:

  • Remote control, accessing your system via the app from a remote location, will no longer be available.
  • Voice control through Amazon Alexa or the Google Assistant, will no longer be available. 
  • Some scenes may continue to be accessible, due to the storage on your local LC7001 hub, but are not guaranteed in the future.
  • Remote-to-master (multi-location control) is local and may continue to function normally, but is not guaranteed in the future.  

  5.  Does discontinuing security updates violate California and Oregon law on security features for connected devices?

No. California (Cal. Civ. Code § 1798.91.04 et seq.) and Oregon (Or. Stat. § 646A.813) law require manufacturers to “equip” connected devices with reasonable security features: these laws focus on “security by design” and time-of-sale features rather than lifecycle maintenance. However, because the Impacted Products will not receive security updates after the EOS Date, we recommend upgrading to our latest generation devices.

 6.  Will you keep storing my personal data or system status after support ends?

No. Impacted Products will stop transmitting data once cloud support ends on the EOS Date. Historical data associated with the Impacted Products will be securely purged from our cloud servers according to our standard data retention policies and Privacy Policy.
Existing cloud data will be automatically deleted after 2 years of inactivity. You can request immediate data removal via the below process:

  1. Log into myconnectedaccount.legrand.com
  2. Go to “Security” > “Remove account” 
  3. Enter your password and Delete your account

 7.  What if I have questions, or am ready to upgrade?

Please contact us at 800-223-4185, or via email - Tech.Support@legrand.us to learn about our newest generation of devices and claim your exclusive 30% loyalty discount.