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Questions & Answers

I just purchased a WP1220-WH for my in wall security camera dvr mouse but it's not working, I hooked up with a single cable, usb A male at dvr and usb A at wall j-box to WP1220-WH. Could it be defective or should I have ordered a different type?

Asked by: daniel
As long as you are connecting only USB2.0 devices to that device you should be fine. USB has a finite distance that power and the signal can travel. This distance changes depending on the device(s) used. If the length isn't particularly long, then the keystone may be defective.
Answered by: Wiremold Tech Support
Date published: 2021-08-02
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