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Legrand Support During COVID-19 Crisis

Unfortunately, due to limited resources as a result of the COVID-19 crisis, live chat support is not currently available for the brand you are interested in. Please contact us through phone or email information listed below and we will be sure to answer your question.

Customer and Technical Support Information

 
Brand Customer & Sales Support Technical Support Other Info
adorne collection Phone: 844-957-3783 | 844-95-SERVE
Mon – Fri: 8:00am – 6:00pm EST (excluding holidays)
Email Us: legrand.cs@legrand.us
Phone: 844-957-3783 | 844-95-SERVE
Mon – Fri: 8:00am – 6:00pm EST (excluding holidays)
Email Us: tech.support@legrand.us
Limited Lifetime Warranty for Wiring Devices

Limited Two-Year Warranty for Wireless Systems for the Home

Limited Five-Year Warranty for LED Lighting
C2G Phone: 1-866-977-3901
Mon – Fri: 8:30am – 6:00pm EST (excluding holidays)
Email Us
Mon – Fri: 8:30am – 6:00pm EST
Email Us: av.c2g.techsupport@legrand.com
For live chat assistance, please visit cablestogo.com
Cablofil Phone: 844-957-3783 | 844-95-SERVE
Mon – Friday: 8:00am – 6:00pm EST (Excluding holidays)
Email Pricing: US-MAS-SharedMail-Cablofil-Pricing@Legrand.us 
Email Customer Service: Cablofil.cust-service@legrand.us
Phone: 844-957-3783 | 844-95-SERVE
Mon – Fri: 8:00am – 5:00pm EST (excluding holidays)
Email Us: technical.support-cab@legrand.us
Submit quotes and BOM questions here
Chief Phone: 1-866-977-3901
Mon – Fri: 8:30am – 6:00pm EST (excluding holidays)
Email Us
Mon – Fri: 8:30am – 6:00pm EST
Email Us: av.chief.techsupport@legrand.com
For live chat assistance, please visit legrandav.com
ConnectracPhone: 1-877-480-5637
Mon – Fri: 8:00am – 6:00pm (excluding holidays)
E-mail Customer Service
Phone: 1-877-480-5637
Mon – Fri: 8:00am – 6:00pm (excluding holidays
E-mail Technical Support
Da-Lite Phone: 1-866-977-3901
Mon – Fri: 8:30am – 6:00pm EST (excluding holidays)
Email Us
Mon – Fri: 8:30am – 6:00pm EST
Email Us: av.da-lite.techsupport@legrand.com
For live chat assistance, please visit legrandav.com
Encelium

Email Us: enceliumcustomerservice@legrand.com

Phone: 1-888-531-7573, Option 1

Email Us: enceliumsupport@legrand.com

FinelitePhone: 510-441-1100
Hours: 8:00am – 5:00pm PST (excluding holidays)
Email Us: customerservice@finelite.com
Phone: 510-441-1100
Hours: 8:00am – 5:00pm PST (excluding holidays)
Email Us: customerservice@finelite.com
Contact Us

Find An Agent
Focal PointPhone: 773-247-9494
Mon – Fri: 8:00am – 5:00pm CST (excluding holidays)
Email Us: info@focalpointlights.com or acoustic.solutions@focalpointlights.com
Phone: 773-247-9494,  Option 2
Mon – Fri: 8:00am – 5:00pm CST (excluding holidays)
Email Us: fieldservice@focalpointlights.com
Find An Agent 

Additional Contacts & Resources 
KenallPhone: 262-891-9700, (800) 4-KENALL (800-453-6255)
Hours: 7:30am – 4:30pm CST
Email Us: info@kenall.com
Phone: 262-891-9700
Hours: 7:30am – 4:30pm CST
Email Us: fieldservice@kenall.com
Looking for Pricing? Find a Rep 
Legrand AV (general)Phone: 1-866-977-3901
Mon – Fri: 8:30am – 6:00pm EST 
Mon – Fri: 8:30am – 6:00pm EST
Email Us: av.techsupport@legrand.com

AV brands include: C2G, Chief, Da-Lite, Luxul, Middle Atlantic, On-Q, Sanus, and Vaddio

Legrand Cabinets and Containment Phone: 1-800-433-6745
Hours: Mon – Fri 8:30am - 6:00pm EST
Contact Us
Phone: 1-800-433-6745
Hours: Mon – Fri 8:30am - 6:00pm EST
Contact Us
Legrand Canada Phone: 844-977-3783 | 844-97-SERVE
Mon – Fri: 8:00am – 5:00pm EST (excluding holidays)
Email Us: support@legrand.ca
Phone: 844-977-3783 | 844-97-SERVE
Mon – Fri: 8:00am – 5:00pm EST (excluding holidays)
Email Us: support@legrand.ca
Canada address: 
9024 Keele Street,
Vaughan, Ontario L4K 2N2

Email us: 
Orders    
General Support    
Quotation Requests
Legrand Data Infrastructure Phone: 1-800-934-5432
Fax: 860-405-2974/2992
Mon – Fri: 8:00am – 5:00pm EST (excluding holidays)
Email Us: productspecialist.DAT@legrand.us
Phone: 1-800-934-5432, Option 3
Mon – Fri: 8:00am – 5:00pm EST (excluding holidays)
Email Us: Techsupport.ortronics@legrand.us
Warranty Brochure - Global Datacom

Warranty Summary

Detailed Warranty Statements
Legrand.us Online Shopping Phone: 1-877-295-3472, Option 1
Mon – Fri: 8:00am – 6:00pm EST
(excluding holidays)
Submit Question or Issue
Phone: 1-877-295-3472, Option 1
Mon – Fri: 8:00am – 6:00pm EST
(excluding holidays)
Submit Question or Issue
FAQs
Luxul Phone: 1-866-977-3901
Mon – Fri: 8:30am – 6:00pm EST (excluding holidays)
Email Us
Mon – Fri: 8:30am – 6:00pm EST
Email Us: av.luxul.techsupport@legrand.com
For live chat assistance, please visit legrandav.com
Middle Atlantic Phone: 1-866-977-3901
Mon – Fri: 8:30am – 6:00pm EST (excluding holidays)
Email Us
Mon – Fri: 8:30am – 6:00pm EST
Email Us: av.middleatlantic.techsupport@legrand.com
For live chat assistance, please visit legrandav.com
NetatmoContact UsContact UsSecurity Products

Air Quality Products
Nuvo Mon – Fri: 8:30am – 6:00pm EST
Email Us: technical.support-hs@legrand.us
Warranty for Architectural Speakers

End-User License Agreement
OCLPhone: 314-863-1895
Hours: Mon –  Fri: 8:00am – 5:00pm CTL
Email Us: hello.ocl@ocl.com

Phone: 314-863-1895
Hours: Mon – Thur: 8:00am – 5:00pm CTL
Email Us: OCL-Quality@ocl.com

Need a quote?  Email us at OCL-Quotes@ocl.com

Looking for an OCL representative near you?
On-Q Phone: 1-866-977-3901
Mon – Fri: 8:30am – 6:00pm EST (excluding holidays)
Mon – Fri: 8:30am – 6:00pm EST (excluding holidays)
Email Us: av.onq.techsupport@legrand.com
1 Year Limited Extended Warranty

25 Year Limited Warranty - Network Cabling
OrtronicsEmail Us: us-nwl-sm-dat-customer-service@legrand.usEmail Us: us-nwl-grdl-dcd-ent-productspecialist@legrand.us
Pass & Seymour Phone: 844-957-3783 | 844-95-SERVE
Mon – Fri: 8:00am – 6:00pm EST (excluding holidays)
Email Us: customer.support@legrand.us
Phone: 844-957-3783 | 844-95-SERVE
Mon – Fri: 8:00am – 6:00pm EST (excluding holidays)
Email Us: tech.support@legrand.us
Limited One Year Product Warranty
PinnaclePhone: 303-322-5570
Hours: 8:00am – 5:00pm MST
Email Us: sales@pinnacle-ltg.com
Phone: 303-322-5570
Hours: 8:00am – 5:00pm MST
Email Us: post-sales-resolution@pinnacle-ltg.com
Find a rep

orders@pinnacle-ltg.com

quotes@pinnacle-ltg.com

For Lighting Calcs, contact Inside Sales
Quiktron Phone: 1-800-361-0471
Fax: 860-326-0658 or 641-932-3509
Mon – Thu: 7:00am – 6:00pm CST
Friday: 7:00am – 5:00pm CST
(excluding holidays)
Email Us: us-alb-group-sales-albia@legrand.us
Phone: 1-800-361-0471
Mon – Thu: 7:00am – 6:00pm CST
Friday: 7:00am – 5:00pm CST
(excluding holidays)
radiant collection Phone: 844-957-3783 | 844-95-SERVE
Mon – Fri: 8:00am – 6:00pm EST (excluding holidays)
Email Us: customer.support@legrand.us
Phone: 844-957-3783 | 844-95-SERVE
Mon – Fri: 8:00am – 6:00pm EST (excluding holidays)
Email Us: tech.support@legrand.us
RaritanContact Us
Phone: 1-800-724-8090
For Sales: Press 1
Email: Sales
Mon – Fri: 8:00am – 5:00pm EST
Contact Us
Phone: 1-800-724-8090
For Technical Support: Press 6
Email: Technical Support
Visit our support section
Mon – Fri: 8:00am – 8:00pm EST
Residential Shading SystemsPhone: 1-800-555-9891 - Option 2 then Option 2 then Option 2  
Mon – Fri: 8:00am – 6:00pm CST (excluding holidays)
Email Us: shadingcsr@legrand.com
Phone: 1-800-555-9891 - Option 2 then Option 3
Mon – Fri: 8:00am – 6:00pm CST (excluding holidays)
Email Us: shadingtech@legrand.com
Commercial Shading SystemsPhone: 1-800-555-9891- Option 2 then Option 2 then Option 1
Mon – Fri: 8:00am – 6:00pm CST (excluding holidays)
Email Us: shading.cs@legrand.com
Phone:  1-800-555-9891 Option 2 then Option 3
Email Us: shadingtech@legrand.com
Sanus Phone: 1-866-977-3901
Mon – Fri: 8:30am – 6:00pm EST (excluding holidays)

Mon – Fri: 9:30am – 7:00pm EST
Sat – Sun: 10:30am – 6:00pm EST
Email Us: av.sanus.techsupport@legrand.com

For live chat assistance, please visit legrandav.com
Server TechnologyPhone: 1-800-835-1515
For Sales: Press 1
Email: Sales
Mon – Fri: 8:00am – 5:00pm PST
Phone: 1-800-835-1515
For Technical Support: Press 5
Email: Technical Support
Submit a Support Ticket
Mon – Fri: 5:00am – 5:00pm PST
StarlineHours: 8:30am – 5:00pm EST
Phone: 1-724-597-7800
Email Us: info@starlinepower.com
Contact Us

Smart Lighting

   with Netatmo

Phone: 877-833-3303
Mon – Fri: 8:00am – 6:00pm EST (excluding holidays)
Email Us: smartlights@legrand.us
Phone: 877-833-3303
Mon – Fri: 8:00am – 6:00pm EST (excluding holidays)
Email Us: smartlights@legrand.us
adorne Warranty

Smart Lighting with Netatmo FAQ
 
Vaddio Phone: 1-866-977-3901
Mon – Fri: 8:30am – 6:00pm EST (excluding holidays)
Mon – Fri: 8:30am – 6:00pm EST
Email Us: av.vaddio.techsupport@legrand.com
For live chat assistance, please visit legrandav.com
Vantage Phone: 1-800-555-9891 - Option 1 then Option 2
Mon – Fri: 8:00am – 6:00pm CST (excluding holidays)
Email Us: vantagecsr@legrand.com
Phone: 1-800-555-9891 - Option 1 then Option 3
Mon – Fri: 8:30am – 6:00pm CST (excluding holidays)
Email Us: vantagetech@legrand.com
Wattstopper Phone: 1-800-879-8585, Option 1
Mon – Fri: 7:00am – 6:00pm CST (excluding holidays)
Email Us: 
West: BCS-WES-CustomerService@legrand.com
Central North: BCS-CEN-CustomerService@legrand.com
North East: BCS-NEA-CustomerService@legrand.com
International: bcs-int-customerservice@legrand.com
Phone: 1-800-879-8585, Option 3
Mon – Fri: 7:00am – 6:00pm CST (excluding holidays)
Startup Request

Lighting Control Services Training Request

Ordering Terms & Conditions

RMA Tech Support

Brand Portal - Wattstopper

Wattstopper Knowledgebase

Service Center
Wiremold Phone: 844-957-3783 | 844-95-SERVE
Mon – Fri: 8:00am – 6:00pm EST (excluding holidays)
Email Us: customer.support-wm@legrand.us
Phone: 844-957-3783 | 844-95-SERVE
Mon – Fri: 8:00am – 6:00pm EST (excluding holidays)
Email Us: technical.support@legrand.us
ZPE Systems

Phone: 1-844-497-3797 | 1-8444-ZPESYS
Mon – Fri: 8:00am – 6:00pm EST (excluding holidays)
Email Us: sales@zpesystems.com

Phone: 1-844-497-3797 –  Extension 2 | 1-8444-ZPESYS
Mon – Fri: 8:00am – 6:00pm EST (excluding holidays)
Email Us: support@zpesystems.com