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Wattstopper Remote Operations Center Standard or Premium Phone Support

RSVC-PHNE Wattstopper
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Wattstopper offers three levels of phone support service agreements through our remote operations center(ROC). Our 1st level phone support (RSVC-PHNE) provides a dedicated response team 8am to 6pm Central Time, weekdays. Our 2nd level support (RSVC-PHNE-LG) provides a dedicated response team 8 am to 6 pm Central Time, weekdays for large lighting control systems that exceed 250 network bridges, 2 LMJA Segment Managers, or projects with custom programming. Our 3rd level support (RSVC-PHNE-24) provides 24hour / 7 days a week dedicated response team for any size system. This level of support is focused on time sensitive and life-critical businesses like hospitals or research facilities.
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Features

  • Dedicated Response Team
  • Remote Diagnostic and Troubleshooting Support
  • Reduces on-site labor costs by conducting remote assessment first
  • Choose between standard operating hours or 24/7 support

Specifications

General Info
Product Line Wattstopper
Country Of Origin United States

Reviews

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Questions & Answers

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